Privacy Policy for FreshWaveTAL
Effective Date: April 7, 2026
1. Introduction
FreshWaveTAL (referred to as "we," "us," or "our") operates the FreshWaveTAL mobile application (the "App"), a platform for streaming short dramas, mini-series, and video content. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. We are committed to protecting your privacy and complying with applicable data protection laws, including GDPR and CCPA.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: If you create an account, we may collect your email address, username, and password.
- Payment Information: For in-app purchases or subscriptions, we collect transaction details (e.g., purchase history) but do not store full payment card details.
- User Content: Any content you submit, such as reviews, comments, or preferences.
- Customer Support: Information you provide when contacting support (e.g., email, issue description).
2.2 Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers (e.g., Android ID, IDFA), IP address.
- Usage Data: Watch history, content preferences, app features used, time spent, and interaction data.
- Log Data: Server logs, crash reports, and performance data.
- Location Data: Approximate location (based on IP) for content availability and regional compliance.
2.3 Permissions & Storage Access
The App requests android.permission.MANAGE_EXTERNAL_STORAGE solely to:
- Download and save short drama episodes to your device’s external storage for offline viewing.
- Access saved offline content to play back without an internet connection.
- Manage downloaded files (e.g., delete, organize) within the App.
- We do not use this permission to scan, collect, or share personal files, photos, or unrelated data on your device.
3. How We Use Your Information
We use collected information for:
- Providing, maintaining, and improving the App and streaming services.
- Personalizing content recommendations based on your viewing habits.
- Processing transactions, subscriptions, and in-app purchases.
- Sending service-related communications (e.g., updates, support).
- Analyzing usage to optimize performance and user experience.
- Complying with legal obligations and enforcing our terms.
4. Data Sharing & Third Parties
We may share your information with:
- Service Providers: Cloud storage, analytics (e.g., Firebase), advertising (e.g., AdMob), payment processors.
- Content Partners: For content delivery and rights management.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
- Third-party services have their own privacy policies governing data use.
5. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Data is encrypted in transit and at rest. However, no security system is entirely secure.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined or as required by law. Account data is retained until account deletion; usage data may be anonymized and retained for analytics.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Withdraw consent (where processing is based on consent).
- Data portability.
- To exercise these rights, contact us.
8. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.
9. Changes to This Policy
We may update this policy periodically. Significant changes will be posted in the App with prior notice.